Sunday 31 August 2014

Determining the best product


Sometimes the right product is not the most convenient or best priced. Often the right product is one which relates to the chosen market. Whilst nearly everyone appreciates a promotional item, finding ways to remind your consumers of a business at key times will have a better bottom line on company branding and sales. Some corporations even choose several different promotional items, with varying benefits and price points to target different consumers within one campaign. First considerations of what product to use should involve several key factors;

Practicality. Generally items that are practical and will be used many times by the consumer are most effective.  It also needs to be a practical, audience-relevant product that makes sense when used within your promotional campaign.

Uniqueness. If possible choose a product, design or decoration options that will instantly grab people’s attention due to a unique, novel, clever or creative feature or function. Typically, the more useful and novel the product, the higher the impact it will have. However many companies successfully give something neutral away, items anyone can make use of. This is particularly appropriate if the target market is quite wide or difficult to determine.

Visibility. Choose a product that will be seen, appreciated and make an impact on the desired audience. That audience may be just the person or people given the item e.g. edible items which will leave a short but sweet impression on the recipient. Other promotional items with a short expiration and use date such as balloons are likely to be visible on the day they are received, particularly at public events and locations, but will not make repeated impressions in the long term. Similarly, seasonal items e.g. gloves might be highly visible and make great impressions during winter but will be unused for the majority of the year. Ultimately the best items in terms of visibility will be those that are designed to be visible to the company’s desired audience for an appropriate (hopefully extended!) length of time, thereby ensuring the maximum number of impressions per product.

Company Image & Branding message. There is also the necessity to balance the company image and branding you want to get across with this product.  If the product, artwork and design is too far removed from the company image commonly accepted it may confuse consumers. If you are not happy with what a particular product or design says about your organisation, consider an alternative. If the item lacks professionalism or is unreliable it can harm the reputation and perception of an organisation. Good understanding of a company’s brand values and the articulation of these values through a promotional product is essential to a clear branding message. Ideally the product will have a natural relationship or ties with your brand, and marketing communications theme. To get a branding message clearly noticed on a product, the best approach may be to avoid trying to replicate every detail of the traditional logo.  Instead, consider developing a slightly modified version of your logo. Promotional items are typically long lasting, and should be chosen with care; creating merchandise with a strong correlation to an organisation’s products, services or target market. This will ensure the item is not just long lasting, but has long lasting value to the brand.

Order Quantity – Consider how many people you are trying to reach with the product. Perhaps only one hundred people are targeted to receive a high quality product. Alternatively you may wish to give thousands of people an item that is not as expensive, but will ensure far more people are reached. Typically, the higher the purchase quantity the less each item will cost per unit.

Materials, Design & Additional Features – Talk to your promotional products provider about the varied printing options, additional features and materials often available for different products. Each minor decision will impact on the price of the product and overall perception of the end user. 

Sunday 24 August 2014

Choosing the right Promotional Product

Before you choose a product and product provider consider;

Purpose. What are you trying to achieve with this promotional product or campaign? This may be raising branding awareness, driving sales, thanking clients or a variety of other reasons. If you have a specific goal it may be easier to determine how successful the promotional product campaign has been.


Company history with Promotional Merchandise. Have you had any notable successes or failures when using promotional items in the past? If so, have you identified any particular strengths or weaknesses which are of relevance to your current campaign?


Target Audience. Identify, research and consider the demographics of your consumers or potential customers. Particular target markets will respond to the same product in different ways, and being aware of both desired and potential responses will help plan the product and its distribution.  Understanding the target market and their purchasing behaviours will allow you to reach them in the most effective channels via the most suitable product – one which will be relevant to them and worth their time and use. Try to develop an idea that is relevant to your audience whilst creating a point of difference from other promotional items they may be offered. Ideally, the promotional gift will add something to the relationship between the business and target. Once you have determined your target market and audience for your campaign, or the information you wish to divulge from recipients, make sure you clearly relay this to the organisation providing your products. This will ensure they can get the product made to meet those specifications and may even have some ideas to help the process!
  

Message communicated. The message is often as simple as a company logo, however slogans, messages, contact information, website URLs and images can also communicate a clear and effective branding message.  If the product is part of a themed campaign, the product and message may be tailored accordingly to create a cohesive branding message. The message will need to be positioned on a product for maximum effect, and some products will better communicate particular messages that others. Keep in mind that the message will come from the product as well as any branding messages imprinted on that product. A poor quality product or one with inferior artwork will communicate an image not intended or desired by the company presenting it.


Budget. It is important to determine the budget before getting too invested in particular products. Knowing whether you can be flexible with your budget for maximum effect may help get more benefits. Often (seemingly) similar products can have substantially different pricing due to differences in quality, design and material. Promotional companies may have different options to accommodate varying budgets. Often increasing the number of units purchased will mean a decreased price per unit, allowing organisations to reach more stakeholders at effective pricing.  However, it is important to consider additional costs including freight, set-up costs and methods of delivering the product to clients. Related costs could also include point of sale materials and the costs of getting items into stores and locations, staffing costs to deliver the product and packaging changes that might be necessary for maximum effect. Keeping a clear budget is important, however the costs should be balanced against the expected return on investment for the promotion, including repeat business potentially generated. Consider the cost of the item then divide it by the anticipated number of times the company logo or branding message will be seen, then decide if you find the cost of the item worthwhile. Of course, the cost per item for Mass Branding will be substantially different to a higher quality creative gift.


Turnaround time. If it is needed for a promotional campaign next week it may be possible, but could come at a higher price or inferior design capabilities than a product given optimum turnaround time. Make the most of whatever time you have by contacting a reputable promotional products organisation as soon as you begin contemplating the use of promotional merchandise.


Reputable organisation. If you have worked with promotional product providers in the past and have had success, they are probably a good place to start the process. Choosing a new provider to save money may work out; however there is also the possibility of disappointment.

Things to consider;
Have you worked with this particular organisation before? If so, was it a success?
Do they offer valuable knowledge and services as part of providing the product?
Do they have a reputable image in the industry?
Are they associated with any professional promotional bodies?
Can they help provide you with a wide range of products and price points?
Can they provide you with a product or design no other organisations can do e.g. an exclusive patent on a key product of interest?
Can they provide you with catalogues or websites indicating the range of products available?